ALL QUALIFYING CUSTOMERS
Our 3-year/36,000-mile shop warranty.
Subi-R-Us backs the work we perform for three years or 36,000 miles, whichever comes first, subject to the exclusions below. The warranty covers defects in parts we supply and install and in our workmanship, including labor on maintenance services and labor-only repairs. For an approved warranty claim, we cover the replacement parts, labor and reasonable expenses of performing the covered repair.
Subi Perks membership is not required. The shop warranty applies to qualifying work whether or not your vehicle displays Perks items.
Time and mileage start with the original repair date and odometer reading. A warranty repair does not restart or extend that term. Coverage belongs to the customer who paid for the original repair and does not transfer to a later owner.
Normal wear, a scheduled maintenance interval, abuse, performance work or modifications, customer-supplied parts, and a used or lower-grade alternative selected by the customer are excluded. Our workmanship on a maintenance service is covered when a confirmed defect in our work caused the problem. A part that normally wears may still be eligible when the concern is a defect in the shop-supplied part or our workmanship, rather than ordinary use.
For a suspected issue, call 360-325-7824 first. We will discuss the concern and arrange the next step. Our in-house warranty requires the vehicle to return to Subi-R-Us for inspection, confirmation and any covered repair. Please do not arrange work at another shop expecting reimbursement under our shop warranty.
SEPARATE OUT-OF-TOWN BENEFIT
Limited nationwide coverage for Subi Perks customers.
Qualifying Subi Perks customers may also receive a complimentary third-party 12-month/12,000-mile limited nationwide repair warranty on eligible hard-part repairs. This route is intended for a vehicle outside our repair area that cannot reasonably return to our shop. The third-party program has its own claim process and written terms.
The nationwide repair coverage excludes engine, transmission, clutch and differential repairs and associated gaskets, seals and replacement assemblies. It also excludes normal wear and maintenance. It does not replace our separate 3-year/36,000-mile shop warranty. An alternator replacement may be an eligible hard-part repair, but no individual claim is guaranteed.
Call Subi-R-Us first about any warranty concern, whether you are local or out of town. We will advise whether the vehicle should come back to us or help an eligible out-of-town customer start the third-party process. The administrator decides claims under its written terms. Ask us for the current program terms.
Have a concern about a repair?
Tell us what happened and have your original repair details available.
Call 360-325-7824